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Every business and service must inevitably adapt to the digitization of the economy. In the past, digital activities were only accessible to big corporations with advanced IT; however, nowadays the lock down forces all businesses and consumers to use technology. In the aftermath, digitalization will become the “backbone of information architecture” like electricity or water. Therefore, it will be necessary for businesses and customers to access and communicate the services and perform activities via internet through various platforms such as e-commerce, online payment and delivery.
The pandemic forced stores to sell online to survive and serve clients – even merchants that had never used online marketplaces before. Those who had already used e-commerce channels to sell products must adapt to the digitization even more. For example, offering products via social media must link and allow customers to order products into the shopping cart online with convenient payment methods: credit cards, money transfers, True Money, and crypto currencies. This phenomenon is called a cashless society using e-payment gateways. Customers can choose to order their products by different logistic channels or place an order in advance via Line or various stores that go on sale in a Facebook group.
Under the fear of the virus, a cashless society is an important driving force for all parties to speed up digitization. It is useful for sellers to manage payment systems more easily. Virtual experience is comparable to the real experience, it can help filling the gap that is missing from social distance. In a recent case study, for example, a group of designers displaying their clothing in Virtual Fashion Convention instead of a real fashion show that had been canceled.
You can get more information on K Space, an HTML 5 based e-commerce template for SMEs to easily deploy an online shop with payment and logistic module plug-ins from this link: K Space – Information